4040 Palladium Way, Unit 11 • Burlington, ON

Phone: (905) 319-2293

Monday = 11:00am - 3:30pm (Lunch only)

Tuesday-Saturday = 11:00am-9:00pm

Sunday = 10:00am - 4:00pm

Purchase Terms & Refund Policy

Payment for Products & Services

  • All purchases will be processed in Canadian Dollars ($CAD).  The Naked Sprout & Chrysalis Yoga are not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Return/Refund Policy

  • Food
    • Food cannot be refunded.
  • Registered Programs
    • If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 10% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund. (NOTES: Service credits are valid for 30 days only!)
    • If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
    • There is no cash refund.
    • There is no refund for merely changing your mind!
    • We are here to get you results and these results cannot be achieved if you fail to attend the program!
    • This is not negotiable.
  •  Products (Retail Items)
    • May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
    • Products which are defective may be returned immediately for exchange.
    • Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product